The natural way for emotional healing
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Shipping & Returns

Shipping & Delivery*

Our orders are packed and shipped on Monday-Friday only.

We endeavors to ship most of the orders by the next working day. Do note though that orders placed on the weekend and public holidays will be processed on the next working day. If we are unable to process your order due to inaccurate or incomplete information, your order will be delayed until we are able to rectify these issues.

Our typical local shipping options will take between 1-6 working days, depending on your choice of delivery. 

The current available delivery options are as follows:

1) Non-registered mail to letterbox, 4-6 working days 

2) Non-registered mail to doorstep**, 2-4 working day
**If unsuccessful delivery, the postman will deliver to letterbox instead.
3) Registered mail to the doorstep, 3-5 working days
4) Priority Post Doorstep*, Next working day***
***

~ Your order has to come in by 6pm for next working day delivery. If the order is after 6pm, it will be processed on the next working day.
~ Next-day delivery option only available on working days, from Mon to Fri. 

~ Order will be packed and sent on the next working day between 9am - 6pm.  For example, order made on Monday will be delivered by Speed Post Priority on Tuesday by 6pm.
~ Non-delivery of an item will be returned to us and a separate payable delivery will have to be arranged. Please contact us should that happen.

Terms & Conditions:
- Please be informed that we shall only be liable for damage or loss of the parcel if it is caused by our negligence.
- For non-registered mail, as we are unable to track the parcel, we are unable to guarantee delivery of the package, and will not be liable if the parcel is not delivered. If there are concerns in this area, I suggest that you select the registered mail option. 
* Next working day (i.e. Mondays to Fridays excluding public holidays). The normal mail service is provided only to addresses within the main island of the Republic of Singapore (including Sentosa Island and Jurong Island but excluding other off-shore islands).

Urgent order

If you need your order urgently, you can either opt for Priority Post Doorstep (Next Day) or give us a call and we will do our best to assist you to get your order soon.

Return Policy

All orders are strictly non-exchangeable and non-refundable. If you are not sure which item to buy, do write to us for advice as we love to assist!

Privacy Policy

We respect the privacy of everyone who visits this website. Your personal data is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals.

Which area in Singapore do you ship to?

The normal mail service is provided only to addresses within the main island of the Republic of Singapore (including Sentosa Island and Jurong Island but excluding other off-shore islands).