The natural way for emotional healing
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Shipping & Returns

Shipping & Delivery*

Orders are packed and shipped on Monday-Friday only.

Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and public holidays will be processed on the next business day. If we are unable to process your order due to inaccurate or incomplete information, your order processing may be delayed by an additional 2 business days. 

Shipping will take 1-6 working days, depending on your mail option.

The current mail options are as follows:

1) Non-registered mail to letterbox, 4-6 working days 

2) Non-registered mail to doorstep**, 1-2 working day
**If unsuccessful, postman will deliver to letterbox instead.
3) Registered mail to doorstep, 3-5 working days
4) Speed Post Priority, next working day***
***Speed Post Priority T&C

~Next-day delivery option only available on working days, from Mon to Fri. 
~ Order will be packed and sent on the next working day.  For example, order made on Monday will be delivered by Speed Post Priority on Tuesday by 6pm.

 

Terms &Conditions:
- Please be informed that we shall only be liable for damage or loss of the parcel if it is caused by our negligence.
Note that for non-registered mail, we are not able to track the parcel and thus will not be guarantee the receipt or be held liable for missing packages. If there are concerns in this area, I suggest that the registered mail option is taken. 
* Next working day (i.e. Mondays to Fridays excluding public holidays). The normal mail service is provided only to addresses within the main island of the Republic of Singapore (including Sentosa Island and Jurong Island but excluding other off-shore islands).

Urgent order

If you need your order urgently, you can either opt for Speed Post Priority, or simply give us a call and we will be happy to assist you.

Return Policy

All orders are strictly non-exchangeable and non-refundable. If you are not sure which item to buy, do write to us for advice, we love to assist!

 

Privacy Policy

We respect the privacy of everyone who visits this website. Your personal data is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals.